Is there a warranty on the parts?

As long as the parts are put together in legally-mandated workshops, Auto Ride Parts guarantees every one of its goods.

For how long is the warranty on the Engine?

Because they are used items, all of Auto Ride Parts come with a 6 month warranty that is, if they are installed in approved garages.
This time frame will begin to run on the day the customer receives the engine.

What does Auto Ride Parts do if the part is damaged?

If a part is still covered under warranty, Auto Ride Parts will replace it with an identical item that is in stock and costs the same.
In the event that the part is unique, Auto Ride Parts is able to offer a repair agreement or a complete refund.

Does the part lose its guarantee if it is not in compliance with the original markings and engravings?

Yes. The products are properly identifiable by their own brands and engravings, allowing for accurate identification of their origin in the event that they must be returned.
Such signs and engravings cannot be altered; otherwise, the products will lose their warranty.

Engines: Crucial Information

The engine head, block, crankcase, and corresponding internal operational components are all included in the engine warranty, which only covers the entire engine.
When it comes to diesel engines, the warranty also covers the turbo and injection pump, if applicable.
The timing belt repair must be verified in order for the engine warranty to be valid. In other words, changing the timing belt is required.

Any external parts installed on the engine, including the injector body, injectors, sleeves, distributor, coils, water pump, clutch, intake and exhaust manifolds, various radiators, depressors, fans, various sensors, electrical installations, and any other part not specifically listed above, are not covered under the warranty.

In relation to engines, improper use of lubricants and other fluids as well as heating and overheating of the engine for reasons other than these are still not covered by the guarantee.

When will my order be delivered?

Every product has a transit time and a date, measured in working days, by which the part can be supplied.
Since our shipping dates depend on the carriers’ transit times, they are merely estimates.
Even though Auto Ride Parts makes every effort to avoid delays, we are not liable for any delays caused by our logistics partners.

Is the specified delivery date enforceable?

No, the website’s stated delivery date is not enforceable. Once you have order tracking, you should verify the status of your delivery by contacting the carrier by phone, email, or online.

How can I follow the order’s delivery?

Auto Ride Parts collaborates with many carriers and distributes its inventory throughout several nations. The customer will receive an email with the shipping number and the name of the delivery firm as soon as the order is shipped. The Auto Ride Parts account allows for simultaneous consultation of this data. We suggest that you use the order tracking number to get in touch with the carrier directly for further information.

Can you deliver my order to a different address?

We at Auto Ride Parts work hard to complete and dispatch your order as quickly as we can. The delivery address is processed as soon as the order is confirmed. Please inform us as soon as you can at info@autorideparts.com or via https://autorideparts.com/contacts if you discover a mistake. There can be additional costs associated with changing the delivery address.

Is it possible to dispatch the order in urgent mode?

Express mode expeditions have already been performed. We are unable to expedite the fulfilment of any order. Additionally, we would like to alert you to the fact that some parts are only safe to transport by road; this could mean a delay or longer delivery time than what the website estimates.

What should I do if the destination country is not included in the list?

We must calculate the shipping costs in order to determine whether delivery to your nation is feasible. In order to accomplish this, please send us an email with the item you like to purchase, the postal code, the location, and the destination country.

How should I place my order?

Purchasing from Auto Ride Parts is a very easy process!
Simply look for the part, put it in your cart, enter your address, and complete the safe payment process.

Please be aware that your data will not be saved, for example, if you fail to pay using a credit card! In this scenario, you will need to complete the ordering process again and re-register at https://www.autorideparts.com

If you already have an Auto Ride Parts account, just go to https://www.autorideparts.com, log in, add the item to your cart, and complete the safe payment process.

My account password is gone from me. How should I proceed?

Simply click the following link to retrieve your password and obtain access to your account once more:
Password reset: https://www.autorideparts.com

Is an account required in order to order a part?

Although making an account prior to placing the order is not required, in the event that the payment process fails, the information you have already provided on the form will not be retained on the B-Parts website.For this reason, we suggest that you register at https://www.autorideparts.com/en/signup/ to begin the process. Once all the forms are filled out, simply add the component to your basket and pay for it. In this manner, you won’t have to fill out the form again in the event that the payment procedure fails.

What is the process for amending or cancelling an order?

Please get in touch with us at https://www.autorideparts.com/contacts if your order hasn’t shipped yet so we can adjust or cancel it.

We are unable to alter the mailing address once your product has been dispatched. In this situation, we suggest that you get in touch with the carrier directly in your nation and take the appropriate actions to ensure that the part is delivered to the correct address.

All cancellations and modifications must be reported in writing to this address: https://www.autorideparts.com/contacts.

Are the things in the cart reserved automatically?

No, adding a piece to your cart does not ensure that it will be available for you to reserve.
Though they were accessible when they were added to the Cart, some highly sought-after products may be sold before official payment is made. B-Parts will make an effort to provide you with an other available option if this occurs!

Can prices be negotiated?

The costs listed on the website are final and cannot be changed. Since these are authentic secondhand parts that are ready for reuse, the prices have already been optimised with the client in mind.

Which payment methods are accepted?

You have a few options for payment methods:

Bank Card
Real-time debits will be made using Visa and MasterCard. The B-Parts website’s payment is safe and complies with all applicable online payment regulations.

PayPal
Please choose this payment option and click “Confirm Payment” to make a purchase using PayPal. After that, you will be taken to the PayPal website to complete the payment.

Band Transfer
You merely need to submit a written request, pay via bank transfer, and provide us with verification of the procedure once it has been completed. Following the pickup of the products, your order will be sent.

Which currencies am I able to order in?

At this time, the cost of your order will be in pound equivalent.

Are payments accepted upon delivery?
Orders are dispatched only once full payment has been received; we do not ship with payment on delivery.

Will taxes and fees for customs clearance be required of me?
In the European Union, taxes are reflected in the product’s value. All import charges are the customer’s responsibility for shipments made outside of the European Union. Any import duties and sales taxes that you might have to pay the carrier in order to pick up your purchase at customs are not included in the price you pay to Auto Ride Parts.

Should I request an invoice?
Every order placed with Auto Ride Parts comes with an invoice. As a green business, we will send your invoice to you via email.